Delete Your Account

We're sorry to see you go. Follow the simple steps below to request account deletion.

Important Notice

Account deletion is permanent and cannot be undone. All your data including trip history, payment information, and profile details will be permanently removed from our systems.

How to Request Account Deletion

1

Send us an Email

Email us at snapgo.work@gmail.com with the subject line:"Account Deletion Request"

2

Include Required Information

Your email must include:

  • Registered Email: The email address used for your Snapgo account
  • Phone Number: The phone number associated with your account
  • Reason for Deletion: Why you want to delete your account
3

Wait for Confirmation

We'll verify your identity and process your request within 30 days. You'll receive a confirmation email once your account is deleted.

Email Template

Use this template to make your request:

To: snapgo.work@gmail.com
Subject: Account Deletion Request
Dear Snapgo Team,
I would like to request the deletion of my Snapgo account and all associated data.
Account Details:
• Registered Email: [Your email address]
• Phone Number: [Your phone number]
• Reason for Deletion: [Brief explanation]
Please confirm once my account has been deleted.
Thank you.
[Your Name]

What Happens After Your Request

We'll verify your identity using your registered email and phone number

Your account will be deactivated immediately upon verification

All personal data will be permanently deleted within 30 days

You'll receive a confirmation email once the process is complete

Before You Go...

Consider these alternatives instead of deleting your account:

Deactivate temporarily: You can simply stop using the app

Contact support: We can help resolve any issues you're experiencing

Update preferences: Adjust your notification and privacy settings

Need help or have questions about account deletion?